Understanding Ledger.com/start

Ledger.com/start is the official onboarding portal for all Ledger® hardware wallet users. This comprehensive resource guides you through the entire setup process, from unboxing your device to making your first secure transaction. Whether you're using a Ledger® Nano S Plus, Nano X, or Stax, this portal provides device-specific instructions.

The platform ensures that even beginners can securely set up their Ledger Live wallet and understand fundamental security practices for protecting their cryptocurrency assets.

Complete Setup Process via Ledger.com/start

Initial Device Setup

  1. 1Visit Ledger.com/start and select your device model
  2. 2Download Ledger Live Desktop for your operating system
  3. 3Initialize your Ledger® device and write down your 24-word recovery phrase
  4. 4Install the Ledger® Live application and create your wallet
  5. 5Connect your device and complete the Ledger Live Login process

Security First: Your 24-word recovery phrase is the most critical element of your Ledger® security. Never share it with anyone, store it securely offline, and avoid digital storage to prevent exposure to hackers.

Ledger Live Download Options

The Ledger Live download is available for multiple platforms through the official Ledger.com website:

Windows
macOS
Linux
iOS App Store
Google Play

For desktop users, Ledger Live Desktop provides the full feature set, while the mobile Ledger Live App offers convenient access to your portfolio on the go.

Navigating Ledger Live Features

After completing the Ledger Live Login, you'll gain access to a comprehensive suite of features:

Verification Essential: Always ensure you're downloading Ledger® software exclusively from the official Ledger.com website. Third-party sources may contain malicious software designed to steal your recovery phrase and assets.

Frequently Asked Questions

What is the difference between Ledger.com and Ledger.com/start?

Ledger.com is the main corporate website where you can learn about products, company information, and support. Ledger.com/start is specifically designed for new customers to set up their devices with step-by-step guidance tailored to their specific Ledger® model.

Can I use my Ledger® device without Ledger Live?

While Ledger® devices are optimized for use with Ledger Live Desktop and the Ledger Live App, they can also integrate with third-party wallets like MetaMask, Electrum, and others. However, Ledger Live provides the most seamless and feature-complete experience.

Is my recovery phrase stored in Ledger Live?

No, your 24-word recovery phrase is never stored in Ledger Live, on your computer, or online. It remains exclusively on your Ledger® device and the physical paper where you wrote it during initial setup. This is a fundamental security feature of hardware wallets.

What should I do if I lose my Ledger® device?

If you lose your device but have your recovery phrase, you can fully restore your wallet on a new Ledger® device or compatible wallet. Purchase a new device, visit Ledger.com/start, and select "Restore from Recovery Phrase" during setup.

How often should I update Ledger Live?

Regular updates are crucial for security and access to new features. Enable automatic updates in settings or check manually every few weeks. The Ledger Live App and Ledger Live Desktop will notify you when updates are available.

Can I use the same Ledger Live account on multiple devices?

Yes, you can install Ledger Live on multiple computers and mobile devices. Your accounts and transaction history will sync across devices when you add your Ledger® accounts to each installation, though you'll need to connect your device to authorize each new installation.